Traditional Repair
Time and Materials
If you have a broken printer, we can help. We will dispatch one of our field service technicians to your office and simply invoice you for the time and materials cost to fix the device.
Gold Plan
Buy our cartridges and receive first priority response time, free service and discounted parts. Just call when your machine needs toner and an XBE technician will install it and perform preventative maintenance.
All You Can Eat (Cost Per Device)
The All You Can Eat Program is a great way to budget your monthly printing costs and protect your company from unexpected repair costs.
This program is designed for companies with multiple print devices. You are charged a flat rate for each device per month. All toner supplies, parts, and maintenance kits are provided from one local source at one low monthly price.
Device upgrades are also included in this program.
Managed Print Services
Are you looking for a more proactive approach to printer service? With our managed print services program we monitor your fleet of devices, automatically fulfill supply and repair needs and help you outline a print strategy that works for you. We also provide preventative maintenance services to help avoid downtime.
Learn more about Managed Print Services
Preventative Maintenance
XBE knows that PMs work and we strongly recommend them if you choose T&M repair services. Preventative Maintenance increases equipment life and output quality while reducing inconvenient, costly downtime and Total Cost of Ownership.
All services are performed on-site, unless otherwise requested. Our well stocked warehouse and mobile inventories allow our technicians to complete most repairs during the initial visit. Machines requiring additional service for more complex issues can be picked up, repaired and returned to the your location upon completion of the service: XBE offers free loaners.
Clients participating in one of XBE's comprehensive service and supplies programs receive the highest priority service, including accelerated response time.
